Privacy Policy

Last updated: 17 March 2026

Summary

This Privacy Policy explains how Purodem Ltd collects, uses, stores, and protects personal data when you visit our website, create an account, enrol on a course or CPD course, make a purchase, contact us, or otherwise interact with our services.

It explains what information we collect, why we use it, the lawful bases we rely on, when we may share it with trusted third parties, how long we keep it, and the rights you have under data protection law.

By using our website, Platform, or services, you acknowledge that your personal data will be handled in accordance with this Privacy Policy.

1. Who We Are

Purodem Ltd is the controller of the personal data covered by this Privacy Policy.

Registered Address: 269 Farnborough Road, Farnborough, Hampshire, GU14 7LY, United Kingdom

Email: Contact Form

For the purposes of UK data protection law, including the UK GDPR and the Data Protection Act 2018, Purodem Ltd is responsible for deciding how and why your personal data is processed.

2. Scope of This Policy

This Privacy Policy applies to personal data collected through:

This Policy applies whether you are browsing our website, making an enquiry, purchasing from us, enrolling as a student, or contacting us in any other capacity.

3. Personal Data We Collect

The personal data we collect depends on how you interact with us.

3.1 Information you provide directly

You may provide us with:

3.2 Information collected automatically

When you visit our website or Platform, we may automatically collect:

3.3 Information from third parties

We may receive personal data from trusted third parties such as:

4. How We Use Personal Data

We use personal data to:

5. Lawful Bases for Processing

We process personal data only where we have a lawful basis for doing so.

5.1 Contract

We process personal data where it is necessary to perform a contract with you, or to take steps at your request before entering into a contract.

This includes:

We process personal data where necessary to comply with a legal obligation.

This may include:

5.3 Legitimate interests

We may process personal data where necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.

This may include:

Where required, we rely on your consent.

This may include:

Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before that withdrawal.

6. Marketing Communications

We may send you marketing emails about our courses, CPD courses, products, offers, news, or related services where you have consented, where you have requested information from us, or where we are otherwise permitted to do so by law.

Purodem currently manages email communications through self-hosted systems rather than a third-party email marketing platform.

You can opt out of marketing communications at any time by:

Opting out of marketing does not stop service-related communications such as purchase confirmations, course notices, account information, or important policy updates.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Some cookies are necessary for the website to function. Others are optional and may be used only with your permission where required.

Purodem currently uses:

Where videos are embedded from YouTube or Vimeo, those providers may collect technical usage data, set cookies, or receive information about your interaction with the video player, subject to their own privacy and cookie policies.

You can usually control cookies through your browser settings and, where available, through our cookie banner or cookie preferences tool.

We may also provide a separate Cookie Policy.

8. Sharing Personal Data

We do not sell your personal data to third parties.

We may share personal data where necessary with trusted service providers and partners, including:

Where third parties process personal data on our behalf, we require them to do so only on appropriate instructions and with suitable safeguards.

9. International Transfers

Some of our service providers may store or process personal data outside the UK.

This may include providers connected with payment processing, analytics, embedded video content, or other digital infrastructure.

Where personal data is transferred internationally, we will take appropriate steps to ensure that suitable safeguards are in place in accordance with applicable data protection law.

This may include using providers in countries recognised as providing adequate protection, or using approved contractual safeguards where required.

10. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes set out in this Policy, including to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods vary depending on the type of data and the reason it was collected.

We may retain:

When personal data is no longer needed, we will delete it, anonymise it, or securely dispose of it where appropriate.

11. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss, alteration, or disclosure.

These measures may include secure systems, access controls, password protection, role-based access, and the use of reputable third-party service providers.

No online system can be guaranteed completely secure, but we take reasonable steps to reduce risk and respond appropriately if issues arise.

12. Your Rights

Under applicable data protection law, you may have the right to:

These rights are not absolute and may be subject to legal exceptions.

To exercise your rights, please Contact Us.

13. Children’s Data

Our services are intended for adults aged 18 and over.

We do not knowingly market to or contract directly with children through our main course enrolment process.

If we become aware that we have collected personal data from a child where we should not have done so, we will take appropriate steps to delete or otherwise handle that information lawfully.

14. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, platforms, or services.

If you follow a link to any third-party site, their own privacy policy and terms will apply. We are not responsible for the privacy practices or content of third-party services we do not control.

15. Account Deletion and Data Requests

If you ask us to delete your account or personal data, we will consider the request in accordance with applicable law.

Please note that we may need to retain certain information where necessary for:

Deletion of an account may result in the loss of access to course history, learning records, progress data, certificates, or purchased content where continued retention or access is not required or not technically possible.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, systems, legal obligations, or data practices.

When we do so, we will update the Last updated date at the top of this page.

Where changes are material, we may also take additional steps to bring them to your attention.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Purodem Ltd, 269 Farnborough Road, Farnborough, Hampshire, GU14 7LY, United Kingdom

Email: Contact Form

18. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO).